You’ve got a product or service people are willing to pay money for and now you need to start finding buyers outside of your direct circles of influence. You’re keen to start marketing, have plenty of ideas and capable hands to help you execute.
Category: Customer experience
Meeker’s Internet Trends 2019 and What it Means for Business
Described as the “Most highly anticipated slide deck in Silicon Valley”, every year Mary Meeker releases her slideshow outlining the… Read more Meeker’s Internet Trends 2019 and What it Means for Business
The simple gift your clients will actually appreciate this Christmas
This time of year brings a lot of pressure on businesses to show their appreciation in appropriate ways to their… Read more The simple gift your clients will actually appreciate this Christmas
The 1 Minute Marketing Plan
The 1 minute marketing plan for those who don’t know where to start: 1. Customer: Who are you wanting to… Read more The 1 Minute Marketing Plan
One thing every business owner can do right now to increase sales (and it costs nothing)
While I was catching up with one of my clients this morning, he mentioned that earlier in the week he… Read more One thing every business owner can do right now to increase sales (and it costs nothing)
Why Customer Experience Doesn’t Start With Your Customers
Republished on The Marketing Association CX seems to be making its way to the lips of marketers again lately, driven… Read more Why Customer Experience Doesn’t Start With Your Customers
How Do You Eat a Whole Cake?
Slice by slice of course. So let’s think of marketing and communications strategy as a cake. There are a hundred… Read more How Do You Eat a Whole Cake?
Why the Scattergun Approach Works (and why it doesn’t)
We have all seen the scattergun approach to business – a salesperson does a really good job of selling their… Read more Why the Scattergun Approach Works (and why it doesn’t)
Why Digital is not a Strategy
Hopefully I don’t offend or ostracize too many people with this one, but here goes… Digital is a channel –… Read more Why Digital is not a Strategy
What, So What, Now What?
While attending the Customer Experience Management conference in Australia last year, I was lucky enough to hear from leaders in… Read more What, So What, Now What?
